Privacy Policy

1. Introduction

Vital Nexus Pte. Ltd. (“we”, “our”, or “us”) values your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

• Identification Data: Name, contact info

• Wellness & Health Information: Screenings, health goals, medical conditions, lifestyle/wellness info and/or report (with consent)

• Booking & Payment Data: Appointments, payments

• Technical Data: Cookies, IP address, device info

3. How We Use Your Personal Data

• To deliver and personalize wellness services

• To manage bookings and payments

• To assess service suitability

• To contact you with updates and wellness info (with consent)

• To improve services and ensure compliance

4. Consent for Health Data

Sensitive health data is collected only with explicit consent and used solely to support your wellness experience.

5. Who We May Share Your Data With

• Internal wellness staff and coaches

• Trusted service providers (e.g. IT, payments)

• Regulators or law enforcement (when required)

• Healthcare partners (with your consent)

6. Data Protection

We implement appropriate safeguards to prevent unauthorized access, misuse, or loss of your data.

7. Data Retention

We keep your data only as long as necessary or legally required. You may withdraw consent at any time.

8. Your Rights

You may:

• Request access or correction of your data

• Withdraw consent for use of your data

Contact: gabriel@vitalnexus.biz

9. Cookies & Analytics

We use cookies and analytics tools to improve your experience. Adjust your browser to manage cookies.

10. Third-Party Links

We are not responsible for the privacy practices of linked external websites.

11. Contact Us

Data Protection Officer

Email: gladys@vitalnexus.biz

12. Updates

We may update this policy. Check this page for the latest version.

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